HAVE A LOOK AT http://www.pprune.org/middle-east/366662-cost-cutting-etihad.html ETIHAD SEEMS MEANER THAN I THOUGHT! IN MY EXPERIENCE, ETIHAD WERE MEAN AND RUDE, BUT I CANNOT VOUCH FOR THE ACCURACY OF INFORMATION CONTAINED IN THESE LINKS.
http://www.pprune.org/middle-east/366662-cost-cutting-etihad.html ON THE PROFESSIONAL PILOTS NETWORK. IF THE INFO IS TRUE, THE STAFF DO NOT SOUND VERY PROFESSIONAL. SAYS A LOT ABOUT THE STAFF EMPLOYED BY ETIHAD AIRWAYS, ABU DHABI.
MORE HAPPY ETIHAD STAFF http://www.airlinepilotforums.com/foreign/25654-etihad-airways-2.html